Product supply updates

As you may be aware, MSD’s computer network was compromised on June 27 as part of a global cyber-security incident which impacted MSD’s IT systems.  We have implemented business continuity plans and continue to ship orders and meet patients’ needs.  Continuity of supply of our medicines and vaccines has been and remains our highest priority.

We continue to make progress on returning all of our operations to normal.  However, we may be temporarily delayed in fulfilling certain orders as we restore the IT systems that were impacted by the cyber-incident.  We are committed to resolving this issue as quickly as possible, and to keeping you informed.

The table below details the current supply shortage status.

For healthcare professionals who require more information about shortages please contact:

+353 (0)1 299 8700

If you are a patient seeking information on how shortages may affect your treatment, we recommend that you consult your doctor.